Surrey Muslim Association statement on Covid-19 vaccinations

The following statement has been shared by Surrey Muslim Association

As Surrey Muslim Association, we understand the concerns around vaccinations in general and specifically the three Covid-19 Vaccines. We are living in times when it is easy to spread false information, which appears true and convincing; but in these times, we must follow the guidance of ‘those who know’ (Qur’an, 21:7 and 16:43).

In a fast-paced situation, the level of scrutiny vaccines are facing at the present time is unprecedented. The Pfizer/BioNTech, Oxford-AstraZeneca and Moderna vaccines have been approved by the Medicines and Healthcare Products Regulatory Authority (MHRA); the MHRA is regarded as the most credible and trustworthy authority of its kind in the world.

Both medical experts and Islamic scholars have researched the three Covid-19 vaccinations and declared they are halal/permissible. In light of the research of these expert scholars, we — the Imam’s of Surrey and those represented at Surrey Muslim Association — would like to reiterate that all vaccines for Covid-19 are halal (permissible).

The British Islamic Medical Association (BIMA) have also shown confidence in the vaccines and are recommending taking vaccines.

Disclaimer: This statement is the opinion of the Imam’s and scholars; as with anything, please do your due diligence, consult with your GP, and make your own informed decision.

  • Imam Hashmi, Head Imam, Shah Jahan Mosque, Woking
  • Imam Joynal Ahmed, Head Imam, Epsom and Ewell Islamic Society
  • Imam Mahboobur Rahman, BCA, Horsell
  • Imam Dr Syed Naqvi, Al Asr Education and Community Centre, Woking
  • Imam Muhammad Husain Kazi, Ashford and Staines Community Centre
  • Imam Misbah Uddin, Dorking Muslim Community Association Ltd
  • Imam Abdul Malik Ezhari, Al Kharafi Mosque, Camberley
  • Imam Abdur Rab, Addlestone Mosque
  • Imam Dr Husni Hammuda, Chaplain and Imam, University of Surrey
  • Abdul Majid Hawa, Acting Chairman, Runnymede Muslim Society 

Find out more about Covid-19 vaccines using the following links:

Surrey Heartlands Vaccine Update

Weekly news from Surrey Heartlands  vaccination programme and wider Covid-19 response Week Comm 25th Jan 2021

Over 60,000 people receive first dose

The latest data shows that up to the end of Sunday 17 January, 62,707 people had received the first dose of their Covid-19 vaccination in Surrey Heartlands. That includes over 60% of people over 80 years of age. We are also on plan to complete a visit, where possible, to all older adult care homes by 24 January. Some homes may be visited after this date due to Covid outbreaks and those visits are being rescheduled. The vaccination of health and social care workers continues and we are currently on track to offer a vaccination to these groups by mid-February.

People aged 70+ and clinically extremely vulnerable

At the start of this week, a national announcement from the NHS confirmed that vaccinations can also now be offered to cohorts 3 (75-79 year olds) and 4 (70-74 year olds and the clinically extremely vulnerable). In Surrey Heartlands we are continuing to prioritise people over 80 and care home residents and where possible are beginning to contact those in cohorts 3 and 4. The rate at which we can vaccinate is still dependent on vaccine supply. We will be in touch with more people aged 70+ and those who are clinically extremely vulnerable as quickly as possible.

Dedicated enquiry service launched

We have launched a dedicated Covid-19 vaccination enquiry service this week. This is not a vaccination booking service but we hope it will help our partners to signpost members of the public or other colleagues when answering questions. We would ask for your help in referring people to our detailed FAQs first so our call handlers are free to focus on more complex and individual enquiries.

Email[email protected]
Call:     0300 5612 500 (open 9am – 4pm, Monday – Friday)

Translated and easy read information

Information guides about the vaccination, why you need to wait to be contacted, what to expect after the vaccination and tailored advice for healthcare workers, social care staff and women who are pregnant or are thinking about getting pregnant have been produced. They are available in a range of different languages and easy read formats – take a look

Vaccination views

Doreen Hine from Chertsey was thrilled to be invited to receive her vaccination a few minutes from home at Chertsey Hall. 

“It was quite exciting really. I was so pleased to be amongst some of the first getting their vaccine. I just feel it’s like the light at the end of the tunnel. Hopefully everyone will realise that they should get the vaccine for themselves and people around them. I didn’t feel a thing and to be honest I’m quite looking forward to the second one and the reassurance of the protection it gives from this awful virus.”

A team effort

There are a number of ways vaccinations are being rolled out locally. This includes hospital hubs, a large centre at Epsom Racecourse (run by CSH Surrey), a roving model taken into people’s homes and GP-led services. Groups of GP practices (know as Primary Care Networks) are working together to vaccinate patients from local community settings (rather than individual surgeries) where there is more space and easier access for larger numbers. 

Dr Caroline Baker, Woking GP and CEO of NICS GP Federation explains the partnership work that enabled them to get vaccination services up and running within just 10 days. She said: “This has been an incredible team effort. From the co-ordination by our GP federation, primary care team, Chief Clinical Pharmacist and medicines team, support from district and borough colleagues with venues and volunteers, paramedic colleagues supporting delivery and our hospices bringing equipment – the good will and collaboration has been outstanding.”

Picture credit McLaren Automotive (l-r): Ruth Nic Aoidh – Executive Director at McLaren, Ray Morgan – Chief Executive of Woking Borough Council and Dr Caroline Baker. Taken at Victoria Gate vaccination service in Woking.

Team Vaccine

Our valiant volunteer, Alan braved the rain to help local residents attending our vaccination service at Woodhatch in Reigate. Our local communities have really rallied to support the effort to get vaccination services running smoothly – we couldn’t do it without them. 

Hitting the headlines

With the launch of our large vaccination centre at Epsom Racecourse last week combined with 16 GP-led services, 3 hospital hubs and a local pharmacy there has been lots of interest from the media. 

Secretary of State for Health and Care, Matt Hancock and Professor Stephen Powis, National Medical Director visited the Epsom site to hear from staff and patients about the progress being made.

National, regional and local media followed the action and you can see some of the highlights below…

  • BBCSky NewsITV – all covering the large vaccination centre launch at Epsom Racecourse, including an interview with 89 year old Moira Edwards from Epsom was first to receive her vaccine and said it was “extremely important” to get it.
  • Surrey Live – covering the Epsom launch and overall progress with the programme.
  • The Sun – Jane Moore, a columnist at The Sun, volunteered at the Epsom vaccination centre last weekend. 
  • BBC Radio Surrey – Listen to Dr Sally Johnson, Clinical Lead for Covid Vaccinations in Surrey Heartlands answering listeners questions.
  • Woking News and Mail – article on the roll out at Victoria Gate.
Secretary of State for Health and Care, Matt Hancock meets the team at Epsom Racecourse

Listen to Dr Phil Ridsdill-Smith, Chief Executive of Procare and GP Partner at Haslemere Health Centre speaking from G Live about the vaccination rollout out to Guildford and Waverley residents. 

Listen to 82-year-old retired teacher, Derek Mersh speaking to BBC Breakfast. He was the first to receive his vaccine at Superdrug in Guildford.

How effective is the vaccine?

The 1st dose of the COVID-19 vaccine should give you good protection from coronavirus. But you need to have the 2 doses of the vaccine to give you longer lasting protection.

There is a chance you might still get or spread coronavirus even if you have the vaccine. Although the vaccines are effective at stopping people getting sick from Covid, there is not enough evidence yet on whether they also prevent asymptomatic infection and transmission.

This means it is important to:

  • continue to follow social distancing guidance
  • if you can, wear something that covers your nose and mouth in places where it’s hard to stay away from other people

Read more about why vaccines are safe and important, including how they work and what they contain.

Find the answers to many more frequently asked questions

20 services across Surrey Heartlands

We now have 20 vaccination services operating across Surrey Heartlands. All sites require booked appointments so please wait until the NHS invites you for your vaccination.

Ashford and St Peter’s Hospitals Medwyns Surgery –
Dorking
Centenary Hall – HorleyRoyal Surrey County Hospital – Guildford
Chertsey HallSt Christopher’s Church – Haslemere
Cranleigh Village HallSuperdrug – Guildford
Emberbrook Surgery in Thames DittonSurrey and Sussex Hospital – Redhill
Epsom Downs RacecourseTandridge District Council Offices – Oxted
Fitznells Manor Surgery – EwellThe Hythe Centre near Egham and Staines
G Live – GuildfordThe Westway – Caterham
H&M building, The Heart Centre – WaltonVictoria Gate – Woking
Holmhurst Surgery – RedhillWoodhatch – Reigate

See our vaccination FAQs 
Coronavirus (COVID-19) Vaccination FAQs (surreyheartlandsccg.nhs.uk)

If you can’t find the answer to your question you can all us on 0300 561 2500 (lines are open from 9am to 4pm, Monday to Friday) or email us at [email protected] 

Your feedback
Please send us your feedback. If you want to share your ideas for improving services across Surrey Heartlands then we’d love to hear from you. Or if there’s more you’d like to see covered in our newsletter, please let us know: [email protected]

Surrey Police warns residents after rise in Covid-19 vaccine scam

Surrey Police is warning residents to stay alert to rising scams relating to the Covid-19 vaccine.

Fraudsters are sending phishing emails and texts, making cold calls and directly door stepping people with offers of a Covid-19 vaccine. Often they claim to be from the NHS and direct victims to an authentic looking website where they’re asked for their personal details. In some cases, the victim is told that someone will attend their home to administer the vaccine.

They will typically take money from the victim by charging for the vaccine or by harvesting their personal and financial details which they will use to sell or take money from their bank account.

Please remember that the NHS will never:

•            Ask for payment – the vaccine is free for everyone

•            Ask for your bank details

•            Arrive unannounced at your home to administer a vaccine

•            Ask you for your personal details via email or text.

 

Elderly and vulnerable people who are often isolated, particularly due to the Covid-19 pandemic, are often a target for these scams. A recent case in Surrey saw an elderly man who suffers from dementia receive a call from someone asking to visit his home to administer his Covid-19 vaccine. Fortunately, his carer arrived during the call and managed to intercept the scam. As a result, the victim’s family and neighbours were spoken to and alerted to look out for any further scams.

Detective Chief Inspector Rob Walker said: “Preying on vulnerable people is completely unacceptable – and it’s even more callous when we’re facing the tough challenge of being isolated from our loved ones during a pandemic. Please check in with your elderly or vulnerable neighbours and loved ones – offer your support and keep an eye on who is visiting their homes. They might not be aware of these scams, so if you can talk to them and give them our prevention advice, it could make a world of difference.”

If you receive a phishing email or text, don’t click on any links or attachments. Similarly, if you receive a cold call hang up and report it to the Crimestoppers Covid fraud hotline on 0800 587 5030.  If you’re approached at home, please contact us directly by calling 101 as soon as you can.

If you are reporting on behalf of someone else who is particularly vulnerable, please call us. We have dedicated caseworkers who will work with victims to support them and help to prevent them from falling victim to further scams.

Advice From Surrey Police Regarding Dog Thefts

Lockdown has naturally increased the amount of time we’ve spent at home, and subsequent demand for pets has also increased. The demand for puppies is so high that prices have also increased, and sadly this means that criminals are stealing dogs to breed from or sell on for a profit.
 
Surrey Police  are aware of specific rumours on social media about persons trying to lure or entice dogs away whilst on walks with their owners. We have not received any direct reports of this, so if you have witnessed or experienced it, please report it to us.
 
However, do not rule out the possibility that someone may just want to say hello to your dog, and not mean you or them any harm.
We would recommend vigilance and following our safety tips below to help protect your pet from being targeted.
 

Some tips are applicable to all pets, not just dogs, so please read and share with others:

Ensure your pet is microchipped and registered with up to date information.

 

• Invest in a collar and name tag, and use your surname rather than your pet’s name on name tags. Make sure to include your telephone number so you can be easily contacted if your pet is found.

 

• Take plenty of clear photos of your pet (not hard for most animal lovers!). Remember to include any distinctive markings that could identify your pet.

 

• Don’t leave your dog unattended in the garden, the car or outside shops if at all possible.

 

• Review your social media security settings, and be careful with the details you share, especially when it comes to your pets, your location or your favourite walking spots.

 

• Pay attention to your surroundings and know where your dog is at all times when out walking. Be mindful of anyone trying to distract you or draw your dog’s attention away from you. If you feel that someone is following or watching you and your dog in a way that makes you feel uncomfortable, call police.

 

• We know that some dogs may live in kennels outside. Please ensure you make it as hard as possible for some to break in. Use multiple locks and have CCTV cameras covering the kennel as a deterrent.

 

• Ensure all gates are locked at top and bottom with a shoot bolt and padlock.

 

• Ensure gardens and yards are secure so that no one can gain entry or pull your dog out. Make sure fences and hedges are secure, with no gaps that a dog can squeeze through.

 

• Consider driveway alarms and CCTV – these can act as a visual as well as a physical deterrent.
 
If your dog is stolen, call police or report it to us via our website:

Notify your microchip database provider immediately and advise Dogs Lost either via their website or Facebook page. They will offer help, support and advice.

If you have any information about dog thefts or illegal puppy farms, we need to know so we can act. You can report any information to us online via our website:
You can also direct message us via Surrey Police social media channels or call 101. In an emergency, please dial 999.
Alternatively, if you don’t feel comfortable talking to police, you can call independent charity Crimestoppers instead on 0800 555 111.

Health, Wellbeing and Emotional Wellbeing Support for Children in Surrey

Guide for Parents and Carers, January 2021

As we adjust to the latest national COVID-19 lockdown, it is important that you know how to access the right advice, guidance and support for your family. This brief guide highlights a range of resources to help maintain your child’s wellbeing and to address any emotional needs, as well as guidance to help you spot early signs. 

 

Telephone Advice Lines

NHS 111
If your child is unwell or has an injury and you are worried call NHS 111. They are available 24/7 and will get you the right help including booking timed appointments at A&E if needed.

Children and Family Health Surrey 0 –19 Advice Line01883 340 922
8am-5pm Mon-Fri exc Bank Hols. Contact their advice line for help on all aspects of child health, development and parenting.

Childline
Counselling service for children and young people available any time via phone or online:

Domestic Abuse Helpline01483 776 822
9am-9pm 7 days a week. Please reach out if you need to talk. You can also visit the website: www.healthysurrey.org.uk/domestic-abuse

Children’s Text Service

Chat Health 07507 329 951, 11-19 yrs
9am-5pm Mon-Fri exc Bank Hols. Your child can text a School Nurse directly to chat confidentially about anything troubling them like anxiety, sleep issues, exam stress or eating.

Online Support

NHS.UK Information and advice on health conditions, symptoms, healthy living, medicines and how to get help. www.nhs.uk

Kooth.com
Online mental wellbeing support for children from 10 years upwards in Surrey including a virtual chat with a trained member of the team. www.kooth.com

Qwellfor Parents of SEND Children
Online emotional wellbeing support for parents and carers of children and young people with special educational needs and disability in Surrey: www.qwell.io

Healthy Surrey
Support for parents to look after your own mental health plus advice for keeping your family well. www.healthysurrey.org.uk

Emotional Wellbeing and Mental Health Resources

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Health, Wellbeing and Emotional Wellbeing Support for Children in Surrey

Guide for Parents and Carers, January 2021

As we adjust to the latest national COVID-19 lockdown, it is important that you know how to access the right advice, guidance and support for your family. This brief guide highlights a range of resources to help maintain your child’s wellbeing and to address any

emotional needs, as well as guidance to help you spot early signs.

    
    

 

NHS 111

If your child is unwell or has an injury and you are worried call NHS 111. They are available 24/7 and will get you the right help including booking timed appointments at A&E if needed.

 

Children and Family Health Surrey 0 – 19 Advice Line 01883 340 922 8am-5pm Mon-Fri exc Bank Hols

Contact their advice line for help on all aspects of child health, development and parenting.

 

Childline

Counselling service for children and young people available any time via phone or online:

 
  

 

Domestic Abuse Helpline 01483 776 822

9am-9pm 7 days a week. Please reach out if you need to talk. You can also visit the website: www.healthysurrey.org.uk/domestic-abuse

Chat Health 07507 329 951, 11-19 yrs

9am-5pm Mon-Fri exc Bank Hols

Your child can text a School Nurse directly to chat confidentially about anything troubling them like anxiety, sleep issues, exam stress or eating.

 
  

NHS.UK

Information and advice on health conditions, symptoms, healthy living, medicines and how to get help. www.nhs.uk

 

Kooth.com

Online mental wellbeing support for children from 10 years upwards in Surrey including a virtual chat with a trained member of the team. www.kooth.com

 

Qwell for Parents of SEND Children Online emotional wellbeing support for parents and carers of children and young people with special educational needs and disability in Surrey: www.qwell.io

 

Healthy Surrey

Support for parents to look after your own mental health plus advice for keeping your family well. www.healthysurrey.org.uk

 

 

 

Every Mind Matters

Advice for parents and carers on looking after your child’s mental health and self care videos for young people. www.nhs.uk/oneyou/every-mind-matters

 
  

 

Young Minds

Useful tips and ideas for how to support your children with worries or mental health problems. youngminds.org.uk/find-help/for- parents/supporting-your-child-during-the- coronavirus-pandemic/

 

MindEd for Families

Advice and information from specialists and parents to help you understand what problems occur and what you can do best to support your family. www.minded.org.uk

 

Jigsaw South East

Supports bereaved children and young people and those facing the loss of a loved one. www.jigsawsoutheast.org.uk

 

The Surrey Wellbeing Partnership is a group of voluntary sector organisations working together to improve the wellbeing of Surrey children, young people and families. Contact [email protected] to link to your local charity or visit their Facebook page www.facebook.com/Surrey-Wellbeing- Partnership-103386114667958

COVID-19 Parents Resource Pack

Surrey’s Educational Psychology team has created a resource pack full of tips to help you cope with managing your children’s remote learning, dealing with anxious feelings, coping with change, and ideas for wellbeing activities. search3.openobjects.com/mediamanager/ surrey/fsd/files/educational_psychology-

_coronavirus_covid_resource_pack_1.pdf

 

Free Online Parenting Guides

Online guides to help you understand your child’s or teenager’s emotional development to improve your relationship. childrenshealthsurrey.nhs.uk/services/

free-online-guides-families

 

Rise Above

Online films and info for young people on things they worry about but might not discuss such as body image, relationships and coping with unhelpful thoughts. www.riseabove.org.uk

 

Safe Space Health

Physical, emotional and wellbeing health information in an accessible, fun and interactive way for 11 -14 yr olds. www.safespacehealth.uk

 

Family Learning

Online parenting courses for parents and carers who are struggling to support their children with school, homework or behaviour issues. www.surreycc.gov.uk/schools-and- learning/adult-learning/courses/family-learning

 

Family Information Service

Information and signposting for families in Surrey covering childcare, education, family finance and wellbeing plus COVID-19 resources. www.surreycc.gov.uk/people-and- community/families

 

 

 

 

Every child and young person feels low, angry or anxious at times. But when these feelings don’t pass quickly or are affecting them significantly, it’s good to get help.

 

You know your child best, and what is normal for them, so if you’re worried take a look at the self help resources in this guide or contact your school. Here are some of the signs to look out for.

 

Early Signs for Children and Young People of All Ages

 

Significant changes in behaviour

Ongoing difficulty sleeping

Withdrawing from social situations

Not wanting to do things they usually like

Self-harm or neglecting themselves

 

Signs for Primary School Children

 

Persistent low mood or unhappiness

Increased irritability over extended periods

Lack of energy for no obvious reason

Disturbed sleep

Increased anxiety

Withdrawn behaviour or social isolation

Reduced appetite or unusual eating behaviour

Reduced school performance or repeated truanting

Severe aggression or getting into trouble with authority

Poor concentration and attention

 

 

Signs for Secondary School Children

 

 

      

 

 

 

 

What is an Eating Problem?

Changes in your child’s eating habits as they grow up are normal. They might want to eat healthy meals to improve their wellbeing or comfort eat when stressed. But if they aren’t eating a regular balanced diet or become preoccupied with their body shape it could start to become a problem.

 

An eating problem is when eating habits become unhealthy, such as eating too much or eating too little, becoming controlling about what they eat and being unhappy, worried and preoccupied with things such as weight and shape. An eating problem may develop into an eating disorder.

What is an Eating Disorder?

Anyone can develop an eating disorder at any age. They can be a way of coping with feelings or situations that are making your child unhappy, angry, depressed, stressed, or anxious.

 

Some examples of eating disorders include avoidant/restrictive food intake, bulimia, binge eating, and anorexia. They are not always easy to recognise as they each have different symptoms. However there are some initial behaviours outlined below which can be an indication that you child may be developing an eating disorder.

 

 

 
  


Eating Disorders – Know the First Signs

 

 

 

 

 

 

 

If you are worried about your child’s emotional wellbeing please contact their school. Whether they are learning from home or going in to school, our staff are here to help you. Speak to the Wellbeing Lead or Special Educational Needs Co-ordinator.

 

They can support you and put you in touch with the team of education, health and wellbeing staff linked to every school. This team is here to support your child with emotional wellbeing and mental health concerns and includes your School Nurse, CAMHS Early Intervention Service and Educational Psychologist. They can refer your child to other services with your permission if necessary.

 

Brief introductory films on each of the health and wellbeing teams in Surrey schools are available on the Healthy Surrey website.

 

School Nurses

The School Nursing Team promotes physical health and emotional wellbeing in schools and the community. This includes anxiety, self harm, bereavement, sleep issues, illnesses, sexual health, healthy eating, exam stress and bullying.

 

Contact your School Nurse through your child’s school or via the 0 – 19 Advice Line on

01883 340 922 (Mon-Fri, 8am-5pm)

 

CAMHS Early Intervention Services These Services are made up of Primary Mental Health Workers, Child Wellbeing Practitioners and Emotional Wellbeing School Nurses. They support children and young people when they begin to feel emotionally or mentally unwell, helping to build resilience and improve wellbeing to reduce the chances of problems becoming more serious.

 

Contact CAMHS Early Intervention Services through your child’s school or via the CAMHS Single Point of Access on 0300 222 5755 (Mon-Fri 8am-8pm, Sat 9am-12pm)

 
  

Educational Psychologists

Educational psychologists can support your child if you’re concerned about their emotional wellbeing. They focus on problem solving, providing information and signposting.

 

Contact your Educational Psychologist through your child’s school or via the consultation line in your local area from 1-4pm each Wednesday: North East Surrey: 01372 833588

South East Surrey: 01737 737777

North West Surrey: 01483 518130

South West Surrey: 01483 517179

Covid-19 Vaccination Programme – Briefing Update

Covid-19 Vaccination Programme – Briefing Update From Surrey Heartlands:

Our vaccination programme scaled up considerably this week with the launch of our large vaccination centre at Epsom Racecourse on Monday (11 January). This site is also shared with some of our GP-led vaccination services. It means significantly more people can be vaccinated and is initially focusing on people over 80 years of age and health and care workers.

Secretary of State for Health and Care, Matt Hancock and Professor Stephen Powis, National Medical Director also visited the launch to hear from staff and patients about the progress being made.

We also now have all our planned GP-led services up and running and the first pharmacy vaccination site open in Guildford.

The full list of services is:

 G Live – Guildford

Emberbrook Surgery in Thames Ditton

Cranleigh Village Hall

Epsom Racecourse

Chertsey Hall

Fitznells Manor Surgery – Ewell

The Westway – Caterham

Medwyns Surgery – Dorking

St Christopher’s Church – Haslemere

Holmhurst Surgery – Redhill

The Hythe Centre near Egham and Staines

Tandridge District Council Offices – Oxted

H&M building, The Heart Centre – Walton

Centenary Hall – Horley

Victoria Gate – Woking

Superdrug – Guildford

Woodhatch – Reigate

We are starting to receive more supplies of the Oxford Astra Zeneca vaccine. As this is easier to transport it means significant progress is also being made with vaccinating care home residents and staff.

We have also been vaccinating at the Royal Surrey County Hospital in Guildford and Surrey and Sussex Hospitals in Redhill. Other NHS staff hubs will join shortly to cover all frontline health and care staff across the county.

As more vaccine becomes available, we will move – where possible – to providing services 12 hours/day, 7 days/week.

Booking a vaccination

If you are aged over 80 you may have received a letter from NHS England inviting you for a vaccine at a larger vaccination centre which is located up to 45 minutes from your home. This is part of the national booking system. On receipt of this letter an appointment can be made online or by calling 119. Find out more.

You may also be contacted by your local GP Network. These appointments will be available in a community setting and could be closer to home. We would recommend that you take an appointment as soon as possible – this may be at a local GP-led service.

Those over 80s who haven’t been contacted yet will be invited soon; they won’t be missed out. We will then expand the programme to further cohorts, starting with the over 75s.

All vaccination sites will keep you safe from COVID-19 through a range of measures including cleaning and disinfecting and having social distancing in waiting areas. Please also wear a face covering to your appointment.

Help us to help you

  •  Please do not contact your GP practice or the wider NHS to seek a vaccine, we will contact you (if you haven’t heard yet, we haven’t forgotten you)
  • When we do contact you, please attend your booked appointments
  • Please do not arrive too early for your vaccination appointment to help us maintain social distancing measures

New support centre to manage enquiries

We have set up a dedicated mailbox and telephone line to manage enquiries – the email address is: [email protected]

The phone number will go live on Monday and details will be published on our website (www.surreyheartlandsccg.nhs.uk) and in our next update.

Man fined for 60 mile round trip to collect a takeaway as Surrey Police issues over 100 penalties this lockdown.

A man who drove 30 miles from home to pick up a takeaway was one of many people issued with a Fixed Penalty Notice (FPN) for breaching the government’s Covid-19 regulations since the latest lockdown began in Surrey.
 
Officers have now issued over 100 Fixed Penalty Notices (£200 fines) to people across the county found to have wilfully disregarded the rules in place to prevent the spread of Covid-19 between 4 and 17 January. 
 
Police were out on patrol at the weekend, engaging with the public and where necessary urging people to do the right thing by following the restrictions; which are in place to save lives and protect the NHS.
 
Enforcement action taken in the last week included:
  • Issuing a fine to a man who was stopped after driving erratically in Walton Town Centre. The man explained he lived in Chalfont St Giles, Buckinghamshire (over 30 miles away) and had gone out for a drive and to buy a takeaway (believed to be fried chicken). 
  • Issuing a man with an FPN after he explained that he was travelling from Surbiton to Guildford by train to purchase some cannabis.
  • Issuing FPNs to a couple who were found late at night in a car in Grandstand Road car park, Epsom Downs. They had travelled from separate households in Coulsdon and Croydon and were both issued with FPNs.
Chief Inspector Dan Gutierrez said: “We know the overwhelming majority of people in Surrey are doing the right thing by staying home, wearing masks and social distancing, but passing the “hundred mark” for FPNs issued this lockdown is not a matter for celebration.
 
“We understand the past year has been incredibly difficult for everyone but the virus is still very much here and we all need to do what we can to help prevent the spread.
 
“The rules and regulations are there for a reason and people should not be trying to find loopholes for their actions. Your actions could have serious consequences to the health of others.
 
“Our officers will continue to use the 4E’s approach and enforcement action will be taken against those who are blatantly breaching the rules as if they do not apply to them.
 
“Please, let’s all work together to help prevent this virus, protect the NHS and save lives.”

 

Alert – Coronavirus Vaccination Scams

As of 7 January 2021, Action Fraud had received 57 reports from members of the public who have been sent text messages claiming to be from the NHS, offering them the opportunity to sign up for coronavirus vaccinations. The texts ask the recipient to click on a link which takes them to an online form where they are prompted to input personal and financial details. In some cases the online form has looked very similar to the real NHS website.

Pauline Smith, Head of Action Fraud, said: 
“Remember, the vaccine is only available on the NHS and is free of charge. The NHS will never ask you for details about your bank account or to pay for the vaccine. If you receive an email, text message or phone call purporting to be from the NHS and you are asked to provide financial details, this is a scam.”


How to protect yourself:

In the UK, coronavirus vaccinations will only be available via the National Health Services of England, Northern Ireland, Wales and Scotland. You can be contacted by the NHS, your employer, a local GP surgery or pharmacy, to receive your vaccination. Remember, the vaccinations are free of charge and you will not be asked for a payment.

The NHS will never:

  • ask for your bank account or card details
  • ask for your PIN or banking passwords
  • arrive unannounced at your home to administer the vaccine
  • ask for documentation to prove your identity, such as a passport or utility bills

If you receive a call you believe to be fraudulent, hang up. If you are suspicious about an email you have received, forward it to [email protected]. Suspicious text messages should be forwarded to the number 7726, which is free of charge.

If you believe you are the victim of a fraud, please report this to Action Fraud as soon as possible by calling 0300 123 2040 or visiting www.actionfraud.police.uk

Woking residents urged to report any suspicious incidents happening on the Basingstoke Canal towpath

Officers are urging Woking residents to continue to be vigilant whilst using the Basingstoke Canal towpath, following a number of suspicious incidents and sexual exposure offences over the last 18 months.

The incidents have included victims being flashed or being approached in a suspicious and intimidating manner. However, we do not believe all of these offences are linked as the descriptions of the suspect have varied on a number of occasions.

The most recent incident involved a report of sexual exposure along the towpath around 8pm on Thursday, 17 December. The incident occurred when the victim was crossing the canal bridge on Dockfield Drive when the suspect exposed himself to her. The suspect is described as in his 20s, white, around 6ft tall and was wearing a dark grey hooded top and black sport trousers.

In response to this ongoing issue, the number of uniformed and plain clothes police patrols in the area have increased and officers have provided personal safety advice to schools and community groups.

Officers have also been working closely with Woking Borough Council, Basingstoke Canal Society, Neighbourhood Watch and the local community to set up ‘Canal Watch’ – a community initiative which will involve local volunteers patrolling the towpath and reporting any suspicious behaviour and concerns.

Woking Borough Commander Inspector David Bentley, said:

“We are urging the public to remain vigilant when using the towpath and to report anything suspicious to us straightaway. The quicker you report suspicious behaviour or activity, the quicker we can attend and this increases our chances of successfully locating and catching the offender.

“I would personally like to reassure the public that my team is doing everything they can, including working with our partner agencies, to identify those responsible. If you have any information which could assist us with our investigations, we would like to hear from you.”

 If you find yourself in a similar situation:

  • trust your instincts and if you think a situation is getting worse, try not to get involved;
  • look for a way to escape;
  • put distance between yourself and the other person if you are able to;
  • call 999 if you can;
  • if you’re unable to, then call police as soon as you can.

 
Anyone with any information which could help with our investigation is asked to contact us via

If you do not wish to leave your name, please call the independent charity Crimestoppers on 0800 555 111.

 

Surrey Police faces biggest challenge yet following introduction of third national lockdown

Surrey Police is facing its biggest challenge yet since the start of the pandemic, Chief Constable Gavin Stephens has warned as a third national lockdown was introduced this week.

The emergence of a new and much more transmissible strain of the coronavirus has resulted in more of the Force’s employees currently off sick and at home self-isolating, and he urged the Surrey public to continue adhering to the rules and stay at home to protect the lives of health and care workers, police officers and staff and others working in public service to keep our county safe.

He said: “As we enter a third national lockdown, this remains a challenging and unprecedented time for everyone. However, we have seen a high level of compliance in Surrey, even during the Christmas and New Year period, and I would like to once again thank the county’s residents doing the right thing and staying at home.

“However, the situation the Force is currently facing is much more serious than it has been so far and this has presented us with additional challenges.

“The robust preventative measures that we put in place at the start of the pandemic have stood us in good stead so far. However, the new variant of the virus is so transmissible that even these robust measures are sometimes insufficient to protect our staff.

“We had to close Staines custody centre for 12 days last month, which meant that only two out of our three custody suites were open, resulting in staff having to travel further for work and to transport prisoners in order to keep people safe. We also had to ask for assistance from our colleagues in Hampshire during one shift at the end of December as so many of our call handlers were off sick or self-isolating.

“Our frontline officers and staff are used to putting themselves at risk every day – that is part of the job. But this time is different – they are not only putting themselves but also their loved ones in harm’s way – and that is why I am appealing to the public now more than ever to strictly follow the rules and stay at home to save lives.”

Despite these challenges, CC Stephens reassured Surrey residents that the Force remained resilient, and would continue to police the pandemic alongside business as usual.

He said: “The Force has always pulled together as a team during difficult times and this is no exception – there is a strong support system in place not only amongst our staff but also with our other emergency and public sector colleagues as well.”

Stressing that officers would continue to use the well-established 4Es policing approach of engaging, educating and explaining and only enforcing in exceptional cases and only as a last resort, CC Stephens said: “There will soon be life after the pandemic, and it is so important that we have a strong sense of community and support for policing.  We will engage with people who appear to be in breach of the regulations and we will be strongly encouraging compliance with the new lockdown. 

“However, these new regulations need little explanation, so where people show a blatant disregard for the rules, we will not hesitate to take enforcement action. In the last two weeks, we have issued one £10k Fixed Penalty Notice and one summons for holding a gathering of 30 people or more.                         

“We have also issued 572 Fixed Penalty Notices between the start of the lockdown on 23 March and 5 January for contravention of lockdown regulations.”

CC Stephens added: “However, the risk of a fine should not be the motivation for people to follow the rules – the motivation should be the pain and suffering that this virus is inflicting and which is affecting us all.”

As well as the challenges of Covid Surrey Police’s Christmas crackdown on drink and drug-drivers has led to 186 arrests across the county in just four weeks

The campaign is run annually by officers with the aim of protecting the public from the dangers of drink and drug-driving by educating motorists and targeting offenders.

A total of 186 arrests for drink and/or drug driving were made by Surrey Police during the operation which ran from Tuesday, 1 December to Friday, 1 January inclusive. These included 83 arrests on suspicion of drink-driving and 109 on suspicion of drug-driving.

During the same period, Sussex Police made 212 arrests – 114 on suspicion of drink-driving and 114 on suspicion of drug-driving.

Chief Inspector Michael Hodder, from the Surrey and Sussex Roads Policing Unit, said:

“These statistics show that there is still a minority of people who think drink and drug-driving is acceptable action, with little regard to their lives or those of other people.

“There is simply no excuse for this and we will always take these incidents extremely seriously.

“Fortunately, the vast majority of road users are sensible and law-abiding but there are still some people who refuse to comply.

“It cannot be overstated how enormous the consequences of drink and drug driving are. Even a small amount of alcohol or drugs can impair your judgement and seriously increase the risk of you injuring or killing yourself or someone else.

“We will be identifying anyone who is arrested and convicted as a result of this campaign, and we hope that this will serve as an extra deterrent to those people who refuse to stop this unacceptable behaviour.”

If you’re prepared to drive under the influence of drink or drugs, prepare to face the consequences. These could include the following:

•           Killing or seriously injuring yourself or someone else;

•           A minimum 12 month ban;

•           An unlimited fine;

•           A possible prison sentence;

•           A criminal record, which could affect your current and future employment;

•           An increase in your car insurance costs;

•           Trouble travelling to countries such as the USA.

If you know someone is driving while over the limit or after taking drugs, call 999.

This life-saving campaign is run twice a year during the festive period and also in the summer, in addition to our proactive patrols to tackle drink and drug-drivers which are carried out 365 days a year.

The campaign is run in conjunction with the Sussex Safer Roads Partnership and DriveSmart in Surrey.

Follow Surrey Police at www.twitter.com/surreypolice.

For all non-emergency policing matters there are a number of ways to contact us including reporting online at https://report.police.uk/ and calling 101.

Call 999 if you have a genuine emergency requiring the attendance of the police (eg a crime is in progress or someone is in immediate danger)

Call the independent charity Crimestoppers anonymously on 0800 555 111 if you have information about a crime and don’t want to leave your name.