Surrey Heartlands Vaccine Update

Weekly news from Surrey Heartlands  vaccination programme and wider Covid-19 response Week Comm 25th Jan 2021

Over 60,000 people receive first dose

The latest data shows that up to the end of Sunday 17 January, 62,707 people had received the first dose of their Covid-19 vaccination in Surrey Heartlands. That includes over 60% of people over 80 years of age. We are also on plan to complete a visit, where possible, to all older adult care homes by 24 January. Some homes may be visited after this date due to Covid outbreaks and those visits are being rescheduled. The vaccination of health and social care workers continues and we are currently on track to offer a vaccination to these groups by mid-February.

People aged 70+ and clinically extremely vulnerable

At the start of this week, a national announcement from the NHS confirmed that vaccinations can also now be offered to cohorts 3 (75-79 year olds) and 4 (70-74 year olds and the clinically extremely vulnerable). In Surrey Heartlands we are continuing to prioritise people over 80 and care home residents and where possible are beginning to contact those in cohorts 3 and 4. The rate at which we can vaccinate is still dependent on vaccine supply. We will be in touch with more people aged 70+ and those who are clinically extremely vulnerable as quickly as possible.

Dedicated enquiry service launched

We have launched a dedicated Covid-19 vaccination enquiry service this week. This is not a vaccination booking service but we hope it will help our partners to signpost members of the public or other colleagues when answering questions. We would ask for your help in referring people to our detailed FAQs first so our call handlers are free to focus on more complex and individual enquiries.

Email[email protected]
Call:     0300 5612 500 (open 9am – 4pm, Monday – Friday)

Translated and easy read information

Information guides about the vaccination, why you need to wait to be contacted, what to expect after the vaccination and tailored advice for healthcare workers, social care staff and women who are pregnant or are thinking about getting pregnant have been produced. They are available in a range of different languages and easy read formats – take a look

Vaccination views

Doreen Hine from Chertsey was thrilled to be invited to receive her vaccination a few minutes from home at Chertsey Hall. 

“It was quite exciting really. I was so pleased to be amongst some of the first getting their vaccine. I just feel it’s like the light at the end of the tunnel. Hopefully everyone will realise that they should get the vaccine for themselves and people around them. I didn’t feel a thing and to be honest I’m quite looking forward to the second one and the reassurance of the protection it gives from this awful virus.”

A team effort

There are a number of ways vaccinations are being rolled out locally. This includes hospital hubs, a large centre at Epsom Racecourse (run by CSH Surrey), a roving model taken into people’s homes and GP-led services. Groups of GP practices (know as Primary Care Networks) are working together to vaccinate patients from local community settings (rather than individual surgeries) where there is more space and easier access for larger numbers. 

Dr Caroline Baker, Woking GP and CEO of NICS GP Federation explains the partnership work that enabled them to get vaccination services up and running within just 10 days. She said: “This has been an incredible team effort. From the co-ordination by our GP federation, primary care team, Chief Clinical Pharmacist and medicines team, support from district and borough colleagues with venues and volunteers, paramedic colleagues supporting delivery and our hospices bringing equipment – the good will and collaboration has been outstanding.”

Picture credit McLaren Automotive (l-r): Ruth Nic Aoidh – Executive Director at McLaren, Ray Morgan – Chief Executive of Woking Borough Council and Dr Caroline Baker. Taken at Victoria Gate vaccination service in Woking.

Team Vaccine

Our valiant volunteer, Alan braved the rain to help local residents attending our vaccination service at Woodhatch in Reigate. Our local communities have really rallied to support the effort to get vaccination services running smoothly – we couldn’t do it without them. 

Hitting the headlines

With the launch of our large vaccination centre at Epsom Racecourse last week combined with 16 GP-led services, 3 hospital hubs and a local pharmacy there has been lots of interest from the media. 

Secretary of State for Health and Care, Matt Hancock and Professor Stephen Powis, National Medical Director visited the Epsom site to hear from staff and patients about the progress being made.

National, regional and local media followed the action and you can see some of the highlights below…

  • BBCSky NewsITV – all covering the large vaccination centre launch at Epsom Racecourse, including an interview with 89 year old Moira Edwards from Epsom was first to receive her vaccine and said it was “extremely important” to get it.
  • Surrey Live – covering the Epsom launch and overall progress with the programme.
  • The Sun – Jane Moore, a columnist at The Sun, volunteered at the Epsom vaccination centre last weekend. 
  • BBC Radio Surrey – Listen to Dr Sally Johnson, Clinical Lead for Covid Vaccinations in Surrey Heartlands answering listeners questions.
  • Woking News and Mail – article on the roll out at Victoria Gate.
Secretary of State for Health and Care, Matt Hancock meets the team at Epsom Racecourse

Listen to Dr Phil Ridsdill-Smith, Chief Executive of Procare and GP Partner at Haslemere Health Centre speaking from G Live about the vaccination rollout out to Guildford and Waverley residents. 

Listen to 82-year-old retired teacher, Derek Mersh speaking to BBC Breakfast. He was the first to receive his vaccine at Superdrug in Guildford.

How effective is the vaccine?

The 1st dose of the COVID-19 vaccine should give you good protection from coronavirus. But you need to have the 2 doses of the vaccine to give you longer lasting protection.

There is a chance you might still get or spread coronavirus even if you have the vaccine. Although the vaccines are effective at stopping people getting sick from Covid, there is not enough evidence yet on whether they also prevent asymptomatic infection and transmission.

This means it is important to:

  • continue to follow social distancing guidance
  • if you can, wear something that covers your nose and mouth in places where it’s hard to stay away from other people

Read more about why vaccines are safe and important, including how they work and what they contain.

Find the answers to many more frequently asked questions

20 services across Surrey Heartlands

We now have 20 vaccination services operating across Surrey Heartlands. All sites require booked appointments so please wait until the NHS invites you for your vaccination.

Ashford and St Peter’s Hospitals Medwyns Surgery –
Centenary Hall – HorleyRoyal Surrey County Hospital – Guildford
Chertsey HallSt Christopher’s Church – Haslemere
Cranleigh Village HallSuperdrug – Guildford
Emberbrook Surgery in Thames DittonSurrey and Sussex Hospital – Redhill
Epsom Downs RacecourseTandridge District Council Offices – Oxted
Fitznells Manor Surgery – EwellThe Hythe Centre near Egham and Staines
G Live – GuildfordThe Westway – Caterham
H&M building, The Heart Centre – WaltonVictoria Gate – Woking
Holmhurst Surgery – RedhillWoodhatch – Reigate

See our vaccination FAQs 
Coronavirus (COVID-19) Vaccination FAQs (

If you can’t find the answer to your question you can all us on 0300 561 2500 (lines are open from 9am to 4pm, Monday to Friday) or email us at [email protected] 

Your feedback
Please send us your feedback. If you want to share your ideas for improving services across Surrey Heartlands then we’d love to hear from you. Or if there’s more you’d like to see covered in our newsletter, please let us know: [email protected]

One thought on “Surrey Heartlands Vaccine Update”

  1. My vaccination at Walton-on-Thames was a really slick operation. The volunteers did a great job organising the constant flow of patients. well done

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