Website Beaverbrook
Luxury Country House Hotel
Description:
At Beaverbrook, our Duty Managers play a key role in ensuring every Member, Resident and Guest enjoys a seamless and personalised five‑star experience. Warm, intuitive and knowledgeable, you will be a visible presence across the Estate and confident in delivering exceptional service.
The Role:
You will oversee Estate‑wide operations, supporting teams to deliver smooth daily service. With strong awareness of guest activity and business levels, you’ll manage:
– Guest movement, occupancy and VIP arrivals
– Spa, restaurant and event bookings
– Coordination between operational departments
– You will build genuine rapport with guests and ensure they receive consistent recognition and service at every touchpoint.
The Person:
We’re looking for someone who is:
– Professional, polished and people‑focused
– Calm, confident and proactive
– A strong communicator and multitasker
– Hands‑on with a positive, solutions‑driven approach
– Experienced in luxury hospitality in a supervisory or managerial role, is essential.
– Familiar with, or eager to work to, LQA‑style standards.
Shift Pattern:
5 days out of 7, including weekends and bank holidays.
Shifts include 07:00–15:00, 10:00–18:30, or 14:30–23:00.
Salary: Up to £35,000 per annum, plus tronc
Benefits:
· Hospitality Rewards App discounts
· Development support and recognised qualifications
· Discounted F&B
· 28 days’ holiday (including bank holidays), rising annually for 5 years
· Pension, Life Insurance & Sick Pay
· Long Service Awards
· Cycle to Work Scheme
· Recommend‑a‑Friend bonus
· Uniform for some roles & free parking
· Staff accommodation available
*Accommodation is available*
To apply for this job email your details to recruitment@beaverbrook.co.uk.
