Citizens Advice Epsom & Ewell celebrates 85 years in the community, by your side
As Citizens Advice Epsom & Ewell published its Annual Report 2023/24 yesterday (4 September 2024), the community service at the heart of Epsom & Ewell celebrated 85 years of supporting local people.
Lisa Davis, CEO of Citizens Advice Epsom & Ewell, said:
“Citizens Advice was set up on the 4th of September 1939, just after the start of WW2. This was no coincidence, but a response to wartime demands never seen before in our history. Mass evacuations, bombing raids, missing loved ones, and food-rationing all faced the citizens of Epsom & Ewell.
“In times like these, people need reassurance, support, and action. At first, Citizens Advice’s role was to act as a switchboard, referring people to the government department the particular difficulty applied to.
“However, very soon Citizens Advice Epsom & Ewell rose to the challenge and took up the mantle as a one-stop shop for citizens’ every concern. This legacy lives on – there is no issue, no person, no situation turned away by the Citizens Advice. For 85 years, we’ve been by the side of communities in landmark historical moments providing advice for those that need it.
“Whilst our core role may have changed since the days of WW2, we remain a beacon of hope for the local community. No matter the adversity, we approach it with empathy, professionalism, and selflessness. The parallels in the selflessness of our staff and volunteers in the 1940s and today are clear.
“After the war, we were crucial in rehousing refugees, evacuees, and returning Epsom & Ewell back to a new post-War society. After the recent lockdown, we stepped out of our homes into a post-pandemic society and a changed world. Citizens Advice has been the first port of call for many of those who have struggled mentally over the pandemic, had been put out of work, found themselves in debt or just did not know where to turn. Times may change, but Citizens Advice’s consistent support does not.”

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Jackie King, Chief Executive of Epsom & Ewell Borough Council, said: “I am incredibly proud to share Epsom & Ewell Borough Council’s Annual Report for 2023/24 which outlines the fantastic work the council has delivered over the last financial year.
Julie Kapsalis, Principal and CEO along with Nescot’s senior leaders had the opportunity to speak to the Minister about some of the college’s challenges and successes. She said, “We are thrilled and honoured that the Minister chose to visit Nescot at the start of the academic year. The FE sector plays a critical role in not just the training and education of young people and adults, but it is at the forefront of enabling social mobility and meeting the local skills and employment needs.”
Bella Davies, CEO at The South East Rivers Trust, said: “People across the UK and Ireland are becoming more and more interested in the health of their rivers, using their voices – and their votes – to show they care. With the Big River Watch, anyone can get involved in monitoring signs of pollution, spotting wildlife, and sharing their connection with their local river. This isn’t just important for us gathering data but is also empowering for people who are demanding better for our rivers.”
Tessa Wardley, Director of Communication & Advocacy at The Rivers Trust, said: “We know that no rivers in England are in good overall health, but we also know that environmental monitoring is currently very sparse. Having a large set of data from one weekend will help our experts to understand what’s going on in our rivers, and what needs to be done to make them cleaner, healthier, and part of a thriving wider environment. As well as learning where pollution and wildlife are spotted, we also want to know how spending time near rivers affects people’s wellbeing, so I’d encourage anyone and everyone to spend some time by their river and make their voice heard.”




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